Operations · Systems · Strategy
Gabrielle
Danielle Deem
Operations & Systems Strategist
Your operations problem
is already being solved.
Operations · Systems · Strategy
Operations & Systems Strategist
Your operations problem
is already being solved.
About
Ten years of building systems across healthcare, logistics, and regulated transportation environments. I find broken things and fix them — in processes, in data, in operations that have quietly outgrown their infrastructure.
My first instinct when I see a problem is always the same: Do you mind if I give you a hand with that? Hard-won experience has taught me that not every broken thing wants to be fixed. But when an organization is genuinely ready — the work gets done completely, and stays done.
Based in Portland, Oregon. Builder of models, frameworks, and compliance structures that exist because they needed to.
Selected Work
Excel · Cost Analysis · Healthcare Operations
No cost model existed for a fleet of mobile PET/CT, MRI, and Nuclear Medicine units. Maintenance was reactive. Core charge recovery was inconsistent. Nobody knew what anything actually cost over time. Built a 10-tab model that changed that — surfacing a 2–4x cost gap between reactive and proactive maintenance, and identifying recoverable money being left on the table.
Data Analysis · Healthcare · Process Improvement
69 patient fall incidents. $2.79M in total costs. No prior analysis existed. The hypothesis: falls are not random — they cluster around operational transitions. What the data showed confirmed it. 71% of falls occurred within 30-minute shift-change windows. The finding pointed to a structural staffing problem, not a patient behavior problem — and a proposed intervention that required zero new hires.
SOP Development · Compliance · Documentation
No standardized process existed for identifying, documenting, escalating, or closing operational incidents. Events were handled inconsistently and learnings were lost. Built a complete 7-stage incident lifecycle SOP with defined roles, severity classifications, escalation hierarchy, quality controls, and a process flow visual. Implementation-ready on day one.
Systems Architecture · CMMS · Compliance · Documentation
Inherited a partially configured CMMS with an inconsistent asset hierarchy, no data foundation, and no standardized process. Audited and cleaned up the existing structure, identified critical missing fields, and built a 28-field parts tracking schema with verification procedures and work order categories designed to produce defensible ROI data over time. Separately identified a significant compliance liability — fire extinguisher inspection records not updated across an active mobile medical fleet — and escalated to remediation. Delivered a full SOP, workflow diagram, and strategic roadmap for continued build-out. All of it in under two months, in a new industry.
Operational Analysis · Risk Documentation · Compliance
Walked into a rapidly scaling service department with no formal compliance tracking. Identified and documented eight discrete operational gaps in six weeks — spanning patient safety, regulatory exposure, financial loss, and structural authority. Each gap was logged with category, risk level, supporting documentation, and a recommended remediation path. The framework outlasted the role.
“Do you mind if I give you a hand with that?”
First instinct · Every time
Experience
Connect
She is not the right fit for every organization — only for ones that want the real thing.
hello@gabrielledeem.com